Who else has questions?
Search a question or browse all questions

Categorie: Book and pay

The rental of our luxury tents includes a handy household package containing a small bottle of detergent, washing-up brush, scouring pad, dishcloth, kitchen towel, tea towel, hand soap, 1 garbage bag, 1 PMD bag and matches. You will also get a tour of the farm and our Farmer’s Passport and Mini-Farmer Diploma for the children.

Yes! The use of gas, water and electricity is included in the price.

It is possible to book an entire FarmCamps location for a family or friends reunion for example. We would be happy to provide you with a proposal for customized activities in consultation with the site farmers. If you are interested in reserving an entire FarmCamps location then we advise you to contact our reservations department where we will be happy to work together with you to discuss your specific requirements.

It may happen that you have to cancel the booked holiday due to unforeseen circumstances. In this case, you must inform FarmCamps by e-mail or by telephone (during office hours). If you have to cancel the booked holiday, in addition to the reservation costs owed, you also owe the following amounts:

i) if canceled earlier than 40 days before the day of arrival: 50% of the tent rental ii) if canceled between 40 and 7 days before the day of arrival: 75% of the tent rental iii) if canceled within 7 days before arrival: 100 % of the total travel sum and iv) in the event of early termination of the stay: 100% of the total travel sum. FarmCamps will arrange for a refund of the overpaid travel sum within two weeks to the bank account specified by you.

You can also choose to change the date of your holiday to another date in the same season. This is possible up to 4 weeks before arrival. We charge € 32.50 for this.

We point out that the booking you make is legally final. A right of withdrawal (the so-called cooling-off period) does not apply here. Services relating to accommodation to be provided on a specific date or during a specific period are exempt from the right of withdrawal.

A definitive agreement is concluded between you and FarmCamps with regard to the rental of a tent, if you agree with the booking conditions of FarmCamps and you make your booking final by telephone or via the FarmCamps website and/or the associated (part of the ) have paid the travel sum.

Nobody wants to arrive in a dirty tent upon arrival. That is why we ask you to leave the tents neat, complete and in good condition upon departure (including stripped the beds, washing dishes, taking away rubish, tidying the game box). If you are in doubt about what exactly needs to be done before departure, look in the information folder in the tent. There you will find a handy checklist. After your departure, our farmers will clean the tent for the new guests for a small contribution of € 20 for a tent without a bathroom and € 30 for a tent with bathroom.

If you bring a dog (this is only allowed if indicated at the time of booking), we will charge an additional €25 cleaning fee.

If you want to book a product, for example a towel package or a nice breakfast at the tent, you can do this yourself via ‘MyFarmCamps’.

If you want to make a larger change, for example adjusting the date of your holiday, it is best to contact us for the possibilities. We charge a change fee of €32.50 for major changes. You can change the date of your holiday up to 4 weeks before arrival and is only possible if you choose a new date in the same season.

You can contact us by telephone during office hours on telephone number 088 888 9188 or by email to reservation@farmcamps.nl.

We are happy to help you complete the booking. You can call us during office hours on telephone number 088-888 9188. Or send an email to reservation@farmcamps.nl and we will contact you as soon as possible.

Unfortunately we were unable to find any questions. Please edit your search and try again.

Didn't find what you were looking for?

We are ready and happy to help you! Do you have a question about your booking? Have your reservation number to hand, so we can help you faster.

Chat with us

We are just milking the cows, mail or call us for urgent questions.

Call us

We are happy to answer all your questions. Available on workdays between 09:00 and 17:00

t.

Mail us

Do you have a question? You can always email us.